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Why I Love Working At Greenway

2/7/2014

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The following was submitted by Jason Kaller - Sales Manager at Greenway...
Why I love working at Greenway.  Why we have the best customer service.  What we mean when we say excellent customer service…

We have a Hotel Client who needed custom printed and die cut door hanger menus on Fri, Jan. 24th, as they were having a big meeting with the hotel owners on Saturday. We designed the copy, proofed, corrected and ran the job.  We were all set with production and the job was to be delivered on time on Friday afternoon.  What we didn't count on was a  trusted and long time partner was very ill and had to go home early with the job only partially finished.  Linda in our sales service department left the office, picked up a friend who could operate the equipment, got the keys to the vendor's shop, did the finish work on the menus, and then by 9:00 at night on Friday, delivered the menus to the hotel.  No one asked Linda to do this.  It was just that she knows our vision of how Greenway Customers should feel when they are treated to the level of service we provide.

Situations like this happen all the time in the print world.  As much technology as we have around us, printing and decorating apparel is still an art form.  It requires that people communicate, equipment functions, and relationships form.  While we can not prevent all mishaps from happening, we can ensure that when they do, we are there to take care of our clients.  That's why I love working at Greenway Print Solutions.

And if you haven't had this same experience with your print or promotions provider, I ask that you give us a call.  Let us show you what it feels like to be a Greenway Client.

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602-482-1100
GREENWAY PRINT SOLUTIONS
5425 E. Bell Rd., #120
Scottsdale, AZ 85254
602.482.1100


  • Home
    • Success Stories
    • Work at Greenway
    • Pay A Greenway Invoice
    • Better Than Vistaprint
    • Privacy Policy
    • Terms of Sale
  • Print
    • Bar Codes >
      • QR Codes
    • Booklets & Catalogs
    • Business Cards
    • Extreme Business Cards
    • Checks >
      • Check Security Features
      • CDS and CSS Checks
    • Collection Agency Forms
    • Direct Mail /EDDM
    • Door Hangers
    • Envelopes
    • Forms >
      • Pressure Seal Forms
    • Freight Labels
    • Gift Cards
    • Insurance Guide Books
    • Labels >
      • Label Catalog
      • Integrated Labels and Cards
      • Freight Pro Labels
    • Patient Sign-in Sheets
    • Postcards
    • Sign-in Sheets
    • Tags
    • Ultra Privacy Sign-in Label Sheets, Custom Columns - Designed For Your Business
  • Promo Products
    • Promo Products Search Engine
    • Calendars in a case
    • Magnets
    • Golf Ball Sleeves
    • Tote Bags
  • Apparel
    • Apparel Catalog
    • About Fabrics
    • Sizing, Stitch Count
    • Applique Samples >
      • Applique vs Embroidery
  • About / Contact
    • About Us
    • Contact Us
  • Customer Specific
    • ACS
    • Delex
    • HHF
    • Landmark
    • Vibrant Care
  • Artwork/Color
    • Standard Check Ink Colors
    • Pantone (PMS) Color Chart
    • Artwork Requirements
    • Four Color Printing Tips
    • Raster Images vs Vector Images
    • Folding Options
  • Blog
  • EVENT PRINTING ARIZONA